CONSUMER COUNCIL ORDINANCE ——附加英文版
Hong Kong
CONSUMER COUNCIL ORDINANCE
(CHAPTER 216)
CONTENTS
ion
I PRELIMINARY
hort title
nterpretation
II INCORPORATION AND POWERS
ncorporation of Consumer Council
unctions of Council
owers of Council
embership of Council
eetings of Council
ommittees
isclosure of member's interest
Appointment of staff and advisers
Documents of Council
III FINANCIAL
Resources of Council
Borrowing powers
Investment of funds
Estimates
Accounts, audit and annual report
IV GENERAL
Council not servant or agent of Crown
Governor may give directions
Protection of members of Council and committees
Prohibition of exploitation of the Council's name for
advertisement
oses
Transitional provisions
dule
Whole document
ncorporate the Consumer Council, to define its functions and
powers,
egative personal liability of members and employees for the
Council's
ts committees' acts or omissions, and for connected purposes.
July 1977] L. N. 167 of 1977
PART I PRELIMINARY
hort title
Ordinance may be cited as the Consumer Council Ordinance.
nterpretation
his Ordinance, unless the context otherwise requires--
ncil" means the Consumer Council incorporated by section 3 (1);
ancial year" means each period of 12 months ending with 31 March;
ber" means a member of the Council.
PART II INCORPORATION AND POWERS
ncorporation of Consumer Council
The Consumer Council existing at the commencement of this
Ordinance is
by created a body corporate consisting of the persons who from
time to
hold office as members of the Council.
The Council shall have perpetual succession and a common
seal and
l be capable of suing and being sued and of doing and suffering
all
other acts and things as bodies corporate may lawfully do and
suffer.
The Council shall continue to be known in the Chinese language
as.
unctions of Council
The functions of the Council are to protect and promote the
interests
onsumers of goods and services and purchasers, mortgagors and
lessees
mmovable property by--
collecting, receiving and disseminating
rmation concerning goods, services and immovable property;
receiving and examining complaints by and giving advice to
consumers
oods and services and purchasers, mortgagors and lessees of
immovable
erty;
taking such action as it thinks justified by information
in its
ession, including tendering advice to the Government or to any
public
cer;
encouraging business and professional associations to
blish codes of practice to regulate the activities of their
members;
undertaking such other functions as the Council may adopt
with the
r approval of the Governor in Council.
The Governor may be notice in writing to the Council
declare any
s, services or immovable property or class of goods,
services or
vable property to be outside the scope of the Council's
functions
r subsection (1).
In subsection (1) and in section 5 (2) (c) "goods and services"
does
include goods and services which are--
supplied by--
the Government, the Urban Council or the Regional Council; or
(Amended
f 1985 s. 60)
a body mentioned in the Schedule; or
made the subject of a declaration under subsection (2).
The Governor in Council may, by order published in the Gazette,
amend
Schedule. (Amended 5 of 1992 s. 2)
owers of Council
The Council may do such things as are reasonably necessary to
enable
o carry out its functions.
Without restricting the generality of subsection (1), the Council
may
arrying out its functions--
acquire, hold and dispose of all kinds of property
movable and
vable and in any manner which it thinks fit;
enter into any contract;
undertake the testing and examination of goods and
services and
ection of immovable property; (Amended 5 of 1992s. 3)
produce or distribute, by way of sale or otherwise, any
publication
h is of interest to consumers;
do any thing which it may do under this ordinance in
association or
peration with any other person or sponsor any other person to do
that
g;
charge for the use of any facility or service provided by the
Council;
with the prior approval of the Governor, become a member
of or
liate to any international body concerned with consumer matters.
embership of Council
The Council shall consist of the following members--
a Chairman who shall be appointed by the Governor for a
term not
eding 2 years;
a Vice-Chairman who shall be appointed by the Governor for a term
not
eding 2 years; and (Replaced 28 of 1985 s. 2)
not more than 20 other persons each of whom shall be appointed
by the
rnor for a term not exceeding 2 years. (Replaced 28 of 1989 s.
2)
The Chairman, Vice-Chairman and any other member
appointed under
ection (1) (c) may be reappointed upon expiry of their
respective
s of office. (Amended 28 of 1985 s. 2)
The Chairman, Vice-Chairman and any other member
appointed under
ection (1) (c) may at any time-- (Amended 28 of 1985 s. 2)
resign his office by notice to the Governor; or
be removed therefrom by the Governor for permanent incapacity or
other
icient cause, and upon such resignation or removal the term for
which
as appointed shall be deemed to have expired.
Where the Chairman, Vice-Chairman or any other member appointed
under
ection (1) (c) is precluded by temporary incapacity or other
cause
exercising his functions as such for any period the
Governor may
int another person to act in place of the Chairman Vice-
Chairman or
r member during such period with all such rights, powers,
duties or
ilities as if he had been appointed under subsection (1). (Amended
28
985s. 2)
(Replaced 28 of 1985s. 2)
Where any question arises under subsection (3) or (4) as to
whether
incapacity or cause exists or whether any incapacity is
temporary or
anent or any cause sufficient, the decision of the Governor
thereon
l be final.
eetings of Council
Meetings of the Council shall be held at such times and places
as the
cil, the Chairman or in his absence, the Vice-Chairman may from
time
ime appoint.
The following procedural provisions shall apply to
y meeting of the Council and subject thereto the Council may
regulate
own procedure--
at meetings of the Council 11 members shall form a quorum;
(Replaced
f 1989 s. 3. Amended 5 of 1992 s. 4)
the Chairman or in his absence, the Vice-Chairman shall preside
or, if
are absent or disqualified under section 9 (c), the members
present
l appoint one of their number to preside;
every question shall be determined by a majority of votes
of the
ers present and voting thereon;
in the event of an equality of votes the member presiding shall
have a
ing vote in addition to his ordinary vote.
nded 28 of 1985 s. 3)
ommittees
The Council may appoint committees and may delegate to
them the
cise and performance of any of its powers and functions except
this
r of delegation.
Persons who are not members of the Council are
ible for appointment to committees.
Subject to the terms of any delegation by the
Council, every
ittee--
may exercise and perform the delegated powers and functions
the same effect as if it were the Council itself;
shall be presumed to be acting in accordance with the terms of
the
gation in the absence of proof to the contrary;
may regulate its own procedure.
isclosure of member's interest
member of the Council, or of any committee of the Council,
has a
ct or indirect commercial interest in any matter under discussion
at a
ing of the Council or of the committee, being an interest greater
than
which he has as a member of the general public, the
following
isions shall apply--
he shall disclose the nature of his interest at the meeting;
the disclosure shall be recorded in the minutes;
where the disclosure is made by the member presiding, he shall
vacate
chair during the discussion;
the member (including one who has vacated the chair under
paragraph
shall, if so required by the member presiding, withdraw
from the
ing during the discussion and shall not in any case,
except as
rwise determined by the member presiding, vote on any
resolution
erning the matter or be counted for the purpose of establishing
the
tence of a quorum.
Appointment of staff and advisers
Subject to subsection (4), the Council shall appoint a person to
hold
office of Chief Executive. (Amended 28 of 1985 s. 4)
The Council may appoint such other employees as it thinks
fit and
ect to subsection (4), determine all matters relating
to their
neratior and terms and conditions of appointment or employment.
The Council may engage the services of technical and
professional
sers in such manner and on such terms and conditions as it thinks
fit.
The Council shall obtain the prior approval of the Governor to--
any appointment proposed to be made under subsection (1) and the
terms
conditions thereof;
the suspension or dismissal of the Chief Executive;
the salary or salary scale (including allowances and other
pecuniary
fits) and conditions of employment applicable to the Chief
Executive
every other employee or class employee, and any variation
thereof.
nded 28 of 1985 s. 4)
No person shall be employed by the Council otherwise than on the
salar
alary scale or on the conditions of employment applicable to that
pers
oved by the Governor under subsection (4).
Documents of Council
The Council may make and execute all such documents as may
expedient
or conducive to the exercise and performance of its power
functions
duties.
The fixing of the seal of the Council to any document
l--
be authorized by resolution of the Council; and
be authenticated by the signatures of any 2 members
authorize by
lution of the Council, either generally or specially, to ao for
that
ose.
Any document purporting to be duly executed under the seal
of the
cil shall, unless the contrary is proved, be considered to be
duly
uted.
Any contract or instrument which if entered into or executed
by a
on not being a body corporate would not be required to be in the
form
deed may be entered into or executed on behalf of the Council by
any
on generally or specially authorized by the Council for that
purpose.
PART III FINANCIAL
Resources of Council
The Governor may, out of money appropriated for the purpose
by the
slative Council, authorize payment to the Consumer Council
of such
nts as he thinks fit.
The resources of the Council shall consist
all money received by the Council pursuant to subsection (1);
money paid to the Council by way of donations, fees,
subscriptions,
and interest;
all other money and property, including accumulations of
income,
ived by the Council for its purposes.
Borrowing powers
Council may, with the approval of the Financial Secretary,
borrow or
rwise raise money and charge all or any part of its
property as
rity therefor.
Investment of funds
money of the Council that is not immediately required
shall be
sted--
on fixed deposit in any bank or savings bank approved by the
ncial Secretary, either generally or in any particular case, for
the
ose; or
in such other forms of investment as the Financial
Secretary may
ove.
Estimates
Council shall in each financial year adopt estimates of
income and
nditure for the ensuing financial year and, before a date
to be
inted by the Financial Secretary, send them to the Governor for
his
oval together with a programme of its proposed activities
for the
ing financial year.
Accounts, audit and annual report
The Council shall keep proper accounts and proper records in
relation
eto and shall within 3 months after the expiry of a financial year,
or
further period as the Financial Secretary may allow,
prepare a
ement of the accounts of the Council, which statement shall
include an
me and expenditure account and a balance sheet.
The Council
l, subject to subsection (3), appoint an auditor, who
shall be
tled to have access at any time to all books of account, vouchers
and
r financial records of the Council and to require such information
and
anations relating thereto as he thinks fit.
The Council shall obtain the prior approval of the Financial
Secretary
ny appointment proposed to be made under subsection (2).
The auditor shall, as soon as is practicable, audit the
accounts
ired by subsection (1) and shall submit a report thereon
to the
cil.
The Council shall within 3 months after the receipt by it
of the
tor's report in respect of its accounts for a financial
year, or
in such further period as the Financial Secretary may allow,
furnish--
a report on the affairs of the Council for that year;
a copy of its accounts therefor; and
the auditor's report on the accounts, to the Governor who shall
cause
same to be tabled in the Legislative Council.
PART IV GENERAL
Council not servant or agent of Crown
Council is not a servant or agent of the Crown and does not enjoy
any
us, immunity or privilege of the Crown.
Governor may give directions
The Governor may, if he considers that the public
interest so
ires, give to the Council such directions as he thinks
fit with
ect to the exercise and performance by the Council of its
powers,
tions and duties under this Ordinance, either generally or
in any
icular case.
The Council shall comply with any direction given to
it under
ection (1).
Protection of members of Council and committees
No member or employee of the Council or of any committee
of the
cil shall be personally liable for any act done or default made--
by the Council; or
by any committee of the Council, acting in good faith in the course
of
operations of the Council or of the committee.
The protection hereby conferred on members and employees
of the
cil or of a committee in respect of any act or default shall not
in
way affect any liability of the Council for that act or default.
Prohibition of exploitation of the Council's name for
advertisement
oses
No person shall, with a view to promoting or disparaging any
s, services or immovable property or promoting the image
of any
on, publish or cause to be published any advertisement which
either
essly or by implication makes reference to--
the Council;
any committee, member, agent or employee of the Council;
the Council's publication or finding of tests or surveys
conducted by
n behalf of the Council; or
any other information published by the Council, without
written
ent of the Council.
Any person who contravenes subsection (1) commits an offence
and is
le to a fine of $ 100,000.
For the purpose of subsection (1) "advertisement" may be
constituted
ny words, whether written or spoken, or any picture, drawing,
visual
e, figure or article--
appearing in any publication; or
brought to the notice of the public or any section of the public
in
other way. (Replaced 5 of 1992 s. 5)
Transitional provisions
All property of whatever kind and whether movable or immovable
vested
r belonging to the Consumer Council existing at the
commencement of
Ordinance shall as from that date vest in or belong to that
Council
ts corporate capacity without any further assurance.
All obligations and liabilities of the said Consumer Council
are as
the commencement of this Ordinance the obligations and
liabilities of
Council in its corporate capacity.
Where anything has been commenced by or under the authority
of the
Consumer Council before the commencement of this Ordinance such
thing
be carried on any completed by the Council in its corporate
capacity.
Every person who immediately before the commencement of this
Ordinance
s an appointment as Chairman, Executive Director or a member of
the
Consumer Council is, as from such commencement but subject to
the
s of his appointment, the Chairman, Executive Director, or a
member of
Council, as the case may be, for the purposes of this Ordinance.
Notwithstanding the definition of "financial year" in section
2 the
od between the commencement of this Ordinance and 31 March 1978
shall
eemed to be a financial year.
No stamp duty shall be payable in respect of any transfer of
property
r this section.
SCHEDULE
Television Limited
a Light and Power Company, Limited
a Motor Bus Company, Limited
Cross-Harbour Tunnel Company, Limited
Marketing Organization
Kong Air Cargo Terminals Limited
Hong Kong and Yaumati Ferry Company Limited
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关于印发嘉兴市人民政府办理人大代表建议和政协提案工作规则的通知
浙江省嘉兴市人民政府办公室
关于印发嘉兴市人民政府办理人大代表建议和政协提案工作规则的通知
嘉政办发〔2010〕4号
各县（市、区）人民政府，市政府各部门、直属各单位：
经市政府同意，现将修订后的《嘉兴市人民政府办理人大代表建议和政协提案工作规则》印发给你们，请认真贯彻执行。
嘉兴市人民政府办公室
二○一○年一月五日
嘉兴市人民政府办理人大代表
建议和政协提案工作规则
第一章 总 则
第一条 为进一步加强和规范政府系统办理人大代表建议、批评、意见（以下简称建议）和政协提案（以下简称提案）工作，提高办理工作质量，根据有关法律、法规和规定，结合我市实际，制定本规则。
第二条 办理建议和提案是市政府及其所属部门、单位的法定职责。市政府办公室是市政府办理建议、提案工作的主管机关，负责检查、督促、指导、协调政府系统的建议、提案办理工作。各承办单位应确定一名领导分管建议、提案办理工作，落实建议、提案办理工作机构和人员，并建立相应的工作制度，加强对办理工作的领导。
第三条 市政府直属部门和有关单位、驻嘉省部属有关单位及各县（市、区）政府办理建议、提案适用本规则。
第二章 办理范围
第四条 办理建议、提案的范围：
（一）市人大代表（以下简称人大代表）向本级人民代表大会及其常务委员会提出的，交市政府及其所属部门研究办理的书面建议、批评和意见。
（二）全国、省、市政协委员和参加政协的各党派、各人民团体、政协各专门委员会以及政协各界别、小组、联络组（以下简称提案人），向本级政协全体会议及其常务委员会提出并由市政协提案审查委员会或提案委员会审查立案后，交市政府及其所属部门研究办理的书面意见和建议。
第三章 交办和承办
第五条 市人民代表大会和市政协全体会议期间的建议、提案，由市委办公室、市人大常委会代表工作委员会、市政府办公室、市政协提案委员会通过“嘉兴市建议提案在线信息系统”向各承办单位进行预交办，承办单位应及时在系统签收。市人民代表大会和市政协全体会议闭会期间提出的建议、提案，由市人大常委会代表工作委员会、市政协提案委员会直接交给有关部门办理。
省人大常委会办事机构、省政协提案委员会交给市政府办理的建议、提案，由市政府办公室以书面形式进行再交办。
第六条 承办单位领受预交办任务后，应对建议、提案认真清点、核对和研究。对建议、提案所提问题不属于本单位职责范围，需变更主办单位或增减会办单位的，应在预交办之日起10个工作日内，通过“嘉兴市建议提案在线信息系统”提出调整意见并说明理由，经市政府办公室会同市委办公室、市人大常委会代表工作委员会和市政协提案委员会研究核实后作相应调整。承办单位不得滞留、延误和自行转送其他单位。市“两会”建议、提案交办会后，如个别建议或提案仍需调整承办单位的，应在交办会后7个工作日内书面报市政府办公室重新商定承办单位。调整期限过后，原则上不再进行调整。
第七条 承办单位领受建议、提案交办任务后，应制订本单位办理工作计划（其中重要建议、重要提案须逐件制订办理工作计划），并于交办会后20个工作日内加载到“嘉兴市建议提案在线信息系统”。重点建议、重点提案要制订详细的办理工作计划，在发文之日起7个工作日内书面报市政府办公室、市人大常委会代表工作委员会或市政协提案委员会。
第八条 对涉及两个及两个以上单位共同办理的建议、提案，承办单位要密切配合。主办单位应主动与会办单位协商，会办单位要积极配合，主动将书面办理意见告知主办单位，并由主办单位统一答复人大代表、提案人。承办单位之间办理意见不一致时，由主办单位负责协调。
第九条 承办单位要高度重视重点件和重要件的办理，重点建议、重点提案由单位主要领导负责办理；单位选择确定的重要建议、重要提案（包括政协集体提案），由单位分管领导负责办理，具体按照《嘉兴市人民政府办公室关于健全政府领导领办人大代表建议和政协提案制度的通知》（嘉政办发〔2008〕14号）要求执行。
第四章 办理时限
第十条 对市“两会”期间提出的建议、提案，主办单位应在交办会后3个月内办复（重点建议、重点提案除外），会办单位应在交办会后一个半月内将办理意见书面告知主办单位，并及时加载到“嘉兴市建议提案在线信息系统”。因情况特殊，在规定时限内难以完成的，必须提前书面向市政府办公室和市人大常委会代表工作委员会或市政协提案委员会提出延期申请，说明理由，经同意可适当延期。主办件延期时间不得超过3个月；会办件延期时间不得超过半个月。对人大代表、提案人在闭会期间提出的建议、提案，也要严格按照办理时限，按时办复。
第十一条 省人大代表建议、省政协提案的办理时限，由市政府办公室在交办通知中予以明确。
第五章 办理和答复
第十二条 承办单位应坚持实事求是、注重解决问题的原则，对建议、提案所提问题，凡应该解决又有条件解决的，应集中力量尽快解决；因受条件限制，暂时难以解决的，应纳入有关计划，创造条件逐步解决；对涉及上级部门职权范围的事项，应积极反映情况，争取上级支持解决；因政策规定等原因确实难以解决的，应实事求是地向人大代表、提案人说明原因，取得理解和支持。
第十三条 承办单位应加强与人大代表或提案人的联系、沟通，采取走访、调研、座谈等形式，听取人大代表或提案人的意见。在建议、提案办理答复前，主办单位应征求领衔代表或提案人的意见后，正式行文答复；对需要申请延期办理的建议、提案，主办单位应在3个月办理期限内，主动与领衔代表或提案人联系，说明情况。
第十四条 承办单位对建议、提案的答复，应当按照规定的格式（拟稿、审核、签发、编号、缮印、用章）行文，由承办单位主要领导或分管领导审核签发，并加盖本单位公章，注明联系处室（联系人）、联系电话，以公文形式答复人大代表、提案人。
第十五条 答复行文表述应符合党的方针政策和国家的法律法规，有针对性，做到有理有据、态度诚恳、文字精炼、表述准确，切忌答非所问，敷衍应付。对各民主党派、工商联提出的集体提案，在行文答复前要送市政府分管领导审定，审定意见应分别送市政府办公室、市政协提案委员会。对建议、提案及答复内容涉及国家秘密的，承办单位应当做好保密工作。
第十六条 答复件应按办理结果，在其首页右上角标明分类标识。所提问题已经解决或基本解决的，用“A”标明；所提问题部分解决或已列入计划解决的，用“B”标明；所提问题因受条件限制留作参考的，用“C”标明。
第十七条 建议、提案办理须逐件答复，答复件应直接寄送人大代表或提案人，对联名提出的建议或提案，应当将答复件分别寄送每位人大代表或政协委员。同时，答复件应分别抄送市委办公室、市政府办公室、市人大常委会代表工作委员会或市政协提案委员会，以及选举该代表的所在地人大常委会或提案人所在地政协，并将答复件电子文档加载到“嘉兴市建议提案在线信息系统”。对有会办单位参与办理的，主办单位应将答复件同时抄送会办单位。
对省人大代表建议和省政协提案，承办单位应将办理意见报送市政府办公室，由市政府办公室统一行文答复。
第十八条 承办单位办理答复后，由市人大常委会代表工作委员会或市政协提案委员会向人大代表或提案人征询对办理工作的意见，并将人大代表或提案人反馈的意见加载到“嘉兴市建议提案在线信息系统”。
第十九条 人大代表或提案人对办理情况反馈表示不满意的，承办单位应立即启动不满意件再办理程序，针对不满意情况认真研究，并在一个月内重新办理答复。
第六章 复查与总结
第二十条 办理工作结束后，主办建议、提案总数5件以上的承办单位，应及时对办理工作进行总结，并于每年9月底前将办理工作总结的电子文档加载到“嘉兴市建议提案在线信息系统”。总结内容应包括办理工作的基本情况、主要做法和体会，采纳人大代表或提案人建议改进工作的情况，取得的办理成效和社会效应（有具体事例）、存在的问题和今后努力的方向等。
第二十一条 承办单位要建立跟踪办理工作制度，每年8月至10月，应对上年度的建议、提案办理工作进行“回头看”，重点对答复承诺事项和有关措施的落实情况进行检查，并将“回头看”情况分别报送市政府办公室、市人大常委会代表工作委员会或市政协提案委员会。
第七章 附则
第二十二条 建议、提案办理工作列入县（市、区）和市级机关部门、单位工作目标责任制考核范围，重点考核承办单位的问题解决率、办结率、面商率、满意率等。
第二十三条 市政府办公室会同市委办公室、市人大常委会办公室、市政协办公室，每两年组织一次建议、提案办理工作先进单位和先进个人评选活动，对办理工作成绩显著的承办单位和承办人员予以表彰。对推诿责任、敷衍塞责的单位、个人，予以通报批评，并责令改正；情节严重的，追究承办单位负责人的责任。
第二十四条 本规则自发文之日起施行。1998年5月5日印发的《市人大代表建议、政协委员提案办理工作规则》（嘉政办发〔1998〕70号）同时废止。
